Policy

Returns & Refunds

Last updated 10 November 2026. This is the public return policy for goods sold by THE FIMKA GROUP LLC on fimka.co.

30 days

Physical goods can be returned within 30 days of delivery when the item is unused and in its original condition, unless the product page said the sale was final.

How to start

Email support@fimka.co with the order id, the SKU, and the reason. We reply with the return address. Do not send an item back before we confirm.

Refunds

After we check the item in, the refund goes back to the original payment method. If we made the error, or the item is not as described, we also refund the shipping you paid us and we cover the return postage. Otherwise the buyer pays return postage, and the original outbound shipping is not refunded.

What we do not take back

• Digital subscriptions, including Fimka Pro, once access has been sent.
• Items the product page marked final sale.
• Goods that are used, damaged after delivery, or missing parts that were included.

Test payments

A Stripe test payment on this website is not a live charge and is not a completed sale. It does not start the 30-day window. A live order starts when a live payment is confirmed or when we confirm the order by email.