Policy

Shipping

Last updated 10 November 2026. Physical goods sold by THE FIMKA GROUP LLC ship from Chandler, Arizona, United States.

Where we ship

We ship to addresses in the United States. If you want a shipment outside the United States, email support@fimka.co before you pay. We confirm whether we can send it.

How it goes out

Orders are packed within 3 business days after a live order is confirmed. Transit inside the United States is commonly 3 to 7 business days by USPS or a comparable carrier. Those are working times, not a guaranteed delivery date. You receive a tracking note by email when a label exists.

What the price includes

The price on a product page is the price of the goods. Shipping is not folded into that number. We confirm the shipping cost by email before a live charge. The test checkout on this site prices the goods total only.

Local pickup

Pickup in the Phoenix area, including Chandler, can be arranged by email. We agree on a time before you come. The item is not held as sold until the order is confirmed.

Digital goods

Fimka Pro and any other item marked Digital are not shipped. Access is sent by email after the order is confirmed.

Lost or damaged in transit

Email support@fimka.co with the order id. If the carrier shows the parcel lost, or it arrives damaged, we replace the item or refund the goods price and the shipping you paid us.